Transform Your Creative Vision Into Reality

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, phone number, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (415) 555-0187.

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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By accessing and using CraftSmart DIY Store's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Products and Services

CraftSmart DIY Store provides premium DIY supplies, crafting materials, and related services. All product descriptions, pricing, and availability are subject to change without notice.

Orders and Payment

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order. Payment must be received in full before shipment of products.

Shipping and Returns

We offer free shipping on orders over $50 within the continental United States. Returns are accepted within 30 days of purchase with original packaging and receipt.

User Conduct

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services in any way that could damage, disable, or impair our website.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of CraftSmart DIY Store and is protected by copyright and other intellectual property laws.

Limitation of Liability

CraftSmart DIY Store shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (415) 555-0187.

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GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for specific purposes
• Contract: Where processing is necessary for contract performance
• Legal obligation: Where we must process data to comply with legal requirements
• Legitimate interests: Where we have legitimate business interests

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact our Data Protection Officer at [email protected] or +1 (415) 555-0187.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Notice

CraftSmart DIY Store respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our website
• Your contact information (address, telephone number, email address)
• A statement of good faith belief that the use is not authorized by the copyright owner
• A statement that the information in the notification is accurate

Counter-Notification

If you believe that your content was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Designated Agent

Our designated agent for DMCA notices is:

DMCA Agent
CraftSmart DIY Store
2847 Mission Street
San Francisco, CA 94110
Email: [email protected]
Phone: +1 (415) 555-0187

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers in accordance with our Terms of Service.